Question 1

What is the mission of Citizens Advice East Suffolk?

Accepted Answer

Provides advice, information and representations to members of the public on a range of legal matters, including debt, welfare benefits, housing, employment, consumer, education, health, immigration and nationality, family and relationships, to the public across East Suffolk, face-to-face (from 5 permanent offices and multiple outreaches), and by telephone and e-mail.

Question 2

What is the financial size of Citizens Advice East Suffolk?

Accepted Answer

Citizens Advice East Suffolk is classified as a large charity. In the latest financial year, they reported a total income of £1,164,487 and total expenditure of £1,146,868.

Question 3

How does Citizens Advice East Suffolk allocate its spending?

Accepted Answer

For every pound spent, approximately 100.0% goes directly to charitable activities. The remaining 0.0% is spent on raising funds and administration. This is higher than the median for similar-sized charities (97.8%).

Question 4

What is the workforce structure of Citizens Advice East Suffolk?

Accepted Answer

Citizens Advice East Suffolk employs 35 staff members and is supported by 86 volunteers.

Question 5

Does Citizens Advice East Suffolk receive government funding?

Accepted Answer

To a small extent. Approximately 30.8% of their income comes from government grants or contracts.

Question 6

Does Citizens Advice East Suffolk pay its trustees?

Accepted Answer

No, the latest data indicates that trustees do not receive payments or personal benefits from the charity.

Citizens Advice East Suffolk

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