Question 1

What is the mission of SWITCHBOARD LGBT+?

Accepted Answer

Switchboard, the LGBT Helpline provides a telephone, instant messaging and email helpline service from 10am to 10pm every day of the year. We are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing. We support people to explore the right options for themselves.

Question 2

What is the financial size of SWITCHBOARD LGBT+?

Accepted Answer

SWITCHBOARD LGBT+ is classified as a medium charity. In the latest financial year, they reported a total income of £595,014 and total expenditure of £737,250.

Question 3

How does SWITCHBOARD LGBT+ allocate its spending?

Accepted Answer

For every pound spent, approximately 82.7% goes directly to charitable activities. The remaining 17.3% is spent on raising funds and administration. This is lower than the median for similar-sized charities (99.0%).

Question 4

What is the workforce structure of SWITCHBOARD LGBT+?

Accepted Answer

SWITCHBOARD LGBT+ employs 8 staff members and is supported by 300 volunteers.

Question 5

Does SWITCHBOARD LGBT+ receive government funding?

Accepted Answer

To a small extent. Approximately 0.0% of their income comes from government grants or contracts.

Question 6

Does SWITCHBOARD LGBT+ pay its trustees?

Accepted Answer

Yes, the latest data indicates that one or more trustees receive payments or personal benefits from the charity.

SWITCHBOARD LGBT+

Latest HighlightsFY 2025

Income Sources

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