What is the financial size of THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX?

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX is classified as a major charity. In the latest financial year, they reported a total income of £167,727,000 and total expenditure of £168,661,000.

How does THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX allocate its spending?

For every pound spent, approximately 97.8% goes directly to charitable activities. The remaining 2.2% is spent on raising funds and administration.

What is the workforce structure of THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX?

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX employs 1,091 staff members and is supported by 16,000 volunteers.

Does THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX receive government funding?

Yes. Approximately 53.6% of their income comes from government grants or contracts.

Does THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX pay its trustees?

No, the latest data indicates that trustees do not receive payments or personal benefits from the charity.

← Back to search

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX

#279057

Charitable company•Major•Registered

www.citizensadvice.org.uk

Citizens advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Registered address

Citizens Advice, 1 Easton Street, LONDON, WC1X 0DW

Latest HighlightsFY 2024

Income

All sources

£167,727,000

Expenditure

All activities

£168,661,000

Net Reserves

Unrestricted funds

£22,343,000

Total Assets

Gross assets

£25,012,000

Working Capital

Liquidity

£15,279,000

Benchmark Performance

Comparing against 1,903 similar major charities

Compare vs:

Reserve Runway

1.6 months

Median: 3.6 monthsAround typical

Income Growth (1yr)

0.8%

Median: 8.2%Below typical

Spending Efficiency

97.8%

Median: 97.2%Around typical

Income Concentration

113.5%

Median: 87.1%Below typical

Fundraising ROI

58.1x

Median: 27.3xAround typical

Income Volatility

9.7%

Median: 13.4%Around typical

Self-Generated Income

92.9%

Median: 92.1%Around typical

3-Year Income CAGR

1.0%

Median: 8.7%Below typical

Efficiency & Health

Charitable Spending

97.8%

Fundraising Eff.

% income retained

58.1%

Governance Cost

% of expenditure

0.8%

Grant Making

% given away

Debt Ratio

% of assets

56.4%

Survival Ratio

Months of reserves

1.6 months

Income Profile

Donations & Legacies

% of income

6.5%

Government Reliance

% of income

53.6%

Largest Source

Primary income

Charitable Activities

Diversification

HHI: 11355

Highly Concentrated

Trends

Income Growth (1yr)

Year over Year

0.8%↑

Income CAGR (3yr)

Compound growth

1.0%

Volatility

Stable

9.7%

Reserves Trend

Direction

Stable

Governance

Employees

Staff count

1,091

Volunteers

Volunteer count

16,000

Volunteer Ratio

Per staff member

14.7:1

Revenue/Employee

Per head

£153,737

Trustee Benefits

Payments to trustees

High Earners

Earning over £60k

11.1%

Source: Charity Commission annual returns. Figures may differ from published accounts. Always verify with official charity filings for due diligence.

Charts

Income vs Expenditure

Income Sources

Assets vs Liabilities

5 Year Trend

Workforce Scale

Employees & Volunteers

Frequently Asked Questions

Related Charities

Similar charities in General Charitable Purposes

THE CHARITIES AID FOUNDATION

#268369Major

Income£1390.6M

SAVE THE CHILDREN INTERNATIONAL

#1076822Major

Income£1103.5M

THE ORMISTON TRUST

#1164358Major

Income£339.0M

THE SALVATION ARMY

#214779Major

Income£327.3M